Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Adagueba website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. About Adagueba

Adagueba is an online pet shop offering curated products for dogs and cats. We operate exclusively online and serve customers within the United Kingdom.

3. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian to make purchases.

4. Products & Availability

All products displayed on our website are subject to availability.
We reserve the right to modify, discontinue or limit the quantity of any product at any time without prior notice.

Product images are for illustrative purposes only. Minor variations in color, size or packaging may occur.

5. Orders

When you place an order, you are making an offer to purchase a product.
We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, pricing errors or stock limitations.

Once your order is confirmed, you will receive an order confirmation email.

6. Pricing & Payments

All prices are displayed in GBP (£) and include applicable taxes unless stated otherwise.

We accept secure payment methods available at checkout. Payment must be completed in full before an order is processed.

We reserve the right to correct pricing errors at any time.

7. Shipping & Delivery

We currently ship only within the United Kingdom.

Delivery times are estimates and may vary depending on product availability, destination and external factors. Delays may occur and do not constitute grounds for cancellation or compensation unless required by law.

Once your order has been dispatched, you will receive tracking information where available.

8. Third-Party Fulfillment

To ensure product availability and efficient delivery, orders may be fulfilled and shipped by trusted third-party partners.
Adagueba remains responsible for customer support and order management.

9. Returns & Refunds

Our return and refund policy is outlined on our Returns page and forms part of these Terms.

If an item arrives damaged, defective or incorrect, you must contact us within a reasonable timeframe so we can assess the issue and provide a suitable resolution.

10. Intellectual Property

All content on this website — including text, images, logos and design — is the property of Adagueba or its content suppliers and is protected by intellectual property laws.
You may not copy, reproduce or distribute any content without prior written permission.

11. User Conduct

You agree not to misuse the website, engage in fraudulent activity, or interfere with the website’s functionality.
We reserve the right to suspend or terminate access to our website if these Terms are violated.

12. Limitation of Liability

To the fullest extent permitted by law, Adagueba shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms limits your statutory rights under UK consumer law.

13. Indemnification

You agree to indemnify and hold Adagueba harmless from any claims, losses or damages arising from your breach of these Terms or misuse of the website.

14. Changes to These Terms

We may update these Terms at any time without prior notice.
Changes will be effective once published on this page. Continued use of the website constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us via the Contact page on our website.